For any undamaged, unused, and unwashed product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note Products can be returned only in the country in which they were originally purchased.  Please mail all returns to: P.O. Box 26, Pacific Palisades, CA 90272.